{"id":9940,"date":"2021-01-19T11:00:29","date_gmt":"2021-01-19T14:00:29","guid":{"rendered":"https:\/\/hml.copel.com\/hpcweb\/?page_id=9940"},"modified":"2024-07-24T16:35:10","modified_gmt":"2024-07-24T19:35:10","slug":"suspensao-de-fornecimento","status":"publish","type":"page","link":"https:\/\/www.copel.com\/site\/copel-distribuicao\/suspensao-de-fornecimento\/","title":{"rendered":"Suspens\u00e3o de fornecimento"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9940\" class=\"elementor elementor-9940\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d0c6f0c elementor-section-full_width imgDestaque elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"3d0c6f0c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56f0fc7f box-destaque\" data-id=\"56f0fc7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2beb87db elementor-widget elementor-widget-heading\" data-id=\"2beb87db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Suspens\u00e3o de fornecimento<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14c422d0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"14c422d0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3bb7ebb3\" data-id=\"3bb7ebb3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c43cb50 elementor-nav-menu__align-justify menuTroca elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"2c43cb50\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-2c43cb50\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18685\"><a href=\"\/site\/copel-distribuicao\/?utm_source=distribuicao-residencial&#038;utm_medium=copel-distribuicao&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Copel Distribui\u00e7\u00e3o<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18686\"><a href=\"\/site\/copel-distribuicao\/para-sua-casa\/?utm_source=distribuicao-residencial&#038;utm_medium=para-sua-casa&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\">Para sua casa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18687\"><a href=\"\/site\/copel-distribuicao\/para-sua-empresa\/?utm_source=distribuicao-residencial&#038;utm_medium=para-sua-empresa&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\">Para sua empresa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-19277\"><a href=\"\/site\/copel-distribuicao\/poder-publico\/?utm_source=distribuicao-residencial&#038;utm_medium=poder-publico&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\">Poder p\u00fablico<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18688\"><a href=\"\/site\/copel-distribuicao\/rural\/?utm_source=distribuicao-residencial&#038;utm_medium=rural&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\">Rural<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18689\"><a href=\"https:\/\/www.copel.com\/avaweb\/?utm_source=distribuicao-residencial&#038;utm_medium=agencia-virtual&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Ag\u00eancia virtual<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18690\"><a href=\"\/site\/copel-distribuicao\/aplicativo-copel\/?utm_source=distribuicao-residencial&#038;utm_medium=aplicativo-copel&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Aplicativo Copel<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18691\"><a href=\"\/site\/copel-distribuicao\/como-pagar-sua-conta\/?utm_source=distribuicao-residencial&#038;utm_medium=como-pagar-sua-conta&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Como pagar sua conta<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18692\"><a href=\"\/site\/copel-distribuicao\/desligamento-programado\/?utm_source=distribuicao-residencial&#038;utm_medium=desligamento-programado&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Consulta desligamento programado<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18693\"><a href=\"\/site\/copel-distribuicao\/eficiencia-energetica\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Efici\u00eancia energ\u00e9tica<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18694\"><a href=\"\/site\/copel-distribuicao\/usuarios-de-equipamentos-eletromedicos\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Equipamentos eletrom\u00e9dicos<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-22965\"><a href=\"\/site\/copel-distribuicao\/faturas-energia\/\" class=\"elementor-item\">Faturas de energia<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18695\"><a href=\"\/site\/copel-distribuicao\/formularios\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Formul\u00e1rios<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18696\"><a href=\"\/site\/fornecedores-e-parceiros\/geracao-distribuida\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Gera\u00e7\u00e3o distribu\u00edda<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18697\"><a href=\"\/site\/copel-distribuicao\/agencias-de-atendimento\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Locais de atendimento<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18698\"><a href=\"\/site\/copel-distribuicao\/pedido-de-ligacao\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Pedido de liga\u00e7\u00e3o<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18699\"><a href=\"\/site\/copel-distribuicao\/segunda-via\/\" class=\"elementor-item\">Segunda via de fatura<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18700\"><a href=\"\/site\/copel-distribuicao\/tarifas-de-energia-eletrica\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Tarifas de energia<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18701\"><a href=\"\/site\/troca-de-padrao\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Troca de padr\u00e3o<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18702\"><a href=\"\/site\/institucional\/programa-de-pesquisa-e-desenvolvimento\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Pesquisa e desenvolvimento<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18703\"><a href=\"\/site\/copel-distribuicao\/conselho-de-consumidores\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Conselho de consumidores<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18704\"><a href=\"\/site\/copel-distribuicao\/interrupcao-em-situacao-de-emergencia\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\">Interrup\u00e7\u00e3o em situa\u00e7\u00e3o de conting\u00eancia<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2c43cb50\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18685\"><a href=\"\/site\/copel-distribuicao\/?utm_source=distribuicao-residencial&#038;utm_medium=copel-distribuicao&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Copel Distribui\u00e7\u00e3o<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18686\"><a href=\"\/site\/copel-distribuicao\/para-sua-casa\/?utm_source=distribuicao-residencial&#038;utm_medium=para-sua-casa&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\" tabindex=\"-1\">Para sua casa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18687\"><a href=\"\/site\/copel-distribuicao\/para-sua-empresa\/?utm_source=distribuicao-residencial&#038;utm_medium=para-sua-empresa&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\" tabindex=\"-1\">Para sua empresa<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-19277\"><a href=\"\/site\/copel-distribuicao\/poder-publico\/?utm_source=distribuicao-residencial&#038;utm_medium=poder-publico&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\" tabindex=\"-1\">Poder p\u00fablico<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18688\"><a href=\"\/site\/copel-distribuicao\/rural\/?utm_source=distribuicao-residencial&#038;utm_medium=rural&#038;utm_campaign=menu-lateral\" class=\"elementor-sub-item\" tabindex=\"-1\">Rural<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18689\"><a href=\"https:\/\/www.copel.com\/avaweb\/?utm_source=distribuicao-residencial&#038;utm_medium=agencia-virtual&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Ag\u00eancia virtual<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18690\"><a href=\"\/site\/copel-distribuicao\/aplicativo-copel\/?utm_source=distribuicao-residencial&#038;utm_medium=aplicativo-copel&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Aplicativo Copel<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18691\"><a href=\"\/site\/copel-distribuicao\/como-pagar-sua-conta\/?utm_source=distribuicao-residencial&#038;utm_medium=como-pagar-sua-conta&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Como pagar sua conta<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18692\"><a href=\"\/site\/copel-distribuicao\/desligamento-programado\/?utm_source=distribuicao-residencial&#038;utm_medium=desligamento-programado&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Consulta desligamento programado<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18693\"><a href=\"\/site\/copel-distribuicao\/eficiencia-energetica\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Efici\u00eancia energ\u00e9tica<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18694\"><a href=\"\/site\/copel-distribuicao\/usuarios-de-equipamentos-eletromedicos\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Equipamentos eletrom\u00e9dicos<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-22965\"><a href=\"\/site\/copel-distribuicao\/faturas-energia\/\" class=\"elementor-item\" tabindex=\"-1\">Faturas de energia<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18695\"><a href=\"\/site\/copel-distribuicao\/formularios\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Formul\u00e1rios<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18696\"><a href=\"\/site\/fornecedores-e-parceiros\/geracao-distribuida\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Gera\u00e7\u00e3o distribu\u00edda<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18697\"><a href=\"\/site\/copel-distribuicao\/agencias-de-atendimento\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Locais de atendimento<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18698\"><a href=\"\/site\/copel-distribuicao\/pedido-de-ligacao\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Pedido de liga\u00e7\u00e3o<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18699\"><a href=\"\/site\/copel-distribuicao\/segunda-via\/\" class=\"elementor-item\" tabindex=\"-1\">Segunda via de fatura<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18700\"><a href=\"\/site\/copel-distribuicao\/tarifas-de-energia-eletrica\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Tarifas de energia<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18701\"><a href=\"\/site\/troca-de-padrao\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Troca de padr\u00e3o<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18702\"><a href=\"\/site\/institucional\/programa-de-pesquisa-e-desenvolvimento\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Pesquisa e desenvolvimento<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18703\"><a href=\"\/site\/copel-distribuicao\/conselho-de-consumidores\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Conselho de consumidores<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18704\"><a href=\"\/site\/copel-distribuicao\/interrupcao-em-situacao-de-emergencia\/?utm_source=distribuicao-residencial&#038;utm_medium=&#038;utm_campaign=menu-lateral\" class=\"elementor-item\" tabindex=\"-1\">Interrup\u00e7\u00e3o em situa\u00e7\u00e3o de conting\u00eancia<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1e6a4343\" data-id=\"1e6a4343\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69a2148 text-content content1 elementor-widget elementor-widget-text-editor\" data-id=\"69a2148\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW66566037 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW66566037 BCX0\">Trata-se de\u00a0<\/span><\/span><span class=\"TextRun SCXW66566037 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW66566037 BCX0\">i<\/span><\/span><span class=\"TextRun SCXW66566037 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW66566037 BCX0\">nterrup\u00e7\u00e3o do fornecimento de energia el\u00e9trica\u00a0<\/span><\/span><span class=\"TextRun SCXW66566037 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW66566037 BCX0\">(corte)\u00a0<\/span><\/span><span class=\"TextRun SCXW66566037 BCX0\" lang=\"PT-BR\" xml:lang=\"PT-BR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW66566037 BCX0\">causada por falta de pagamento de d\u00e9bitos do cliente vinculado \u00e0 unidade consumidora, ou causada por irregularidade t\u00e9cnica.<\/span><\/span><span class=\"EOP SCXW66566037 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4e7eb text-content elementor-widget elementor-widget-accordion\" data-id=\"8f4e7eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1501\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1501\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Falta de pagamento<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1501\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1501\"><p><span data-contrast=\"none\">A suspens\u00e3o de fornecimento por fa<\/span><span data-contrast=\"none\">l<\/span><span data-contrast=\"none\">ta de pagamento deve ser precedida de notifica\u00e7\u00e3o (reaviso de vencimento). A<\/span><span data-contrast=\"none\">\u00a0partir de\u00a0<\/span><span data-contrast=\"none\">15 dias a<\/span><span data-contrast=\"none\">p\u00f3s a notifica\u00e7\u00e3o, poder\u00e1 ocorrer\u00a0<\/span><span data-contrast=\"none\">o corte<\/span><span data-contrast=\"none\">,\u00a0<\/span><span data-contrast=\"none\">em dias \u00fateis,<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">das 8h \u00e0s 18h, exceto sextas feiras e v\u00e9spera de feriados.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">Essa a\u00e7\u00e3o<\/span><span data-contrast=\"none\">\u00a0\u00e9 gerada automaticamente pelo sistema quando identificada a pend\u00eancia<\/span><span data-contrast=\"none\">\u00a0de pagamento<\/span><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">O reaviso\u00a0<\/span><span data-contrast=\"none\">de vencimento \u00e9 impresso na pr\u00f3pria fatura de energia,\u00a0<\/span><span data-contrast=\"none\">em um quadro espec\u00edfico, contendo m\u00eas de refer\u00eancia da fatura pendente e o valor do d\u00e9bito. Quando o cliente possui e-mail ou celular cadastrado para recebimento de mensagens, o aviso tamb\u00e9m \u00e9 enviado via e-mail ou SMS.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">A impress\u00e3o do<\/span><span data-contrast=\"none\">\u00a0reaviso\u00a0<\/span><span data-contrast=\"none\">no campo informado\u00a0<\/span><span data-contrast=\"none\">ocorre somente no faturamento subsequente<\/span><span data-contrast=\"none\">\u00a0ao d\u00e9bito<\/span><span data-contrast=\"none\">. Uma vez que o d\u00e9bito foi reavisado, n\u00e3o constar\u00e1 mais em faturas futuras neste campo. Eventuais d\u00e9bitos ainda em aberto nos meses subsequentes estar\u00e3o indicados nas mensagens existentes no final\u00a0<\/span><span data-contrast=\"none\">(rodap\u00e9)\u00a0<\/span><span data-contrast=\"none\">da fatura.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">A partir do reaviso, a suspens\u00e3o da unidade poder\u00e1 ocorrer\u00a0<\/span><span data-contrast=\"none\">a partir de<\/span><span data-contrast=\"none\">\u00a015 dias e em at\u00e9 90 dias ap\u00f3s o vencimento da fatura. Mas, a suspens\u00e3o poder\u00e1 ser executada ap\u00f3s 90 dias do vencimento, nos casos em que tenha ocorrido impedimento de acesso (causado pelo consumidor) em tentativas anteriores de suspens\u00e3o feitas dentro\u00a0<\/span><span data-contrast=\"none\">do\u00a0<\/span><span data-contrast=\"none\">prazo regulat\u00f3rio, bem como em impedimentos da execu\u00e7\u00e3o por determina\u00e7\u00e3o judicial, ficando suspensa a contagem do prazo pelo per\u00edodo do impedimento.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">A partir de setembro de 2020, todas as unidades consumidoras que permanecerem em situa\u00e7\u00e3o de corte por 12 ciclos completos de faturamento, ou seja, 1 ano sem\u00a0<\/span><span data-contrast=\"none\">consumo e sem manifesta\u00e7\u00e3o do cliente no intuito de religar a energia, ser\u00e3o desligadas definitivamente.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1502\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1502\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Irregularidades t\u00e9cnicas<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1502\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1502\"><p><span data-contrast=\"none\">Poder\u00e1 ocorrer suspens\u00e3o imediata do fornecimento, por irregularidade t\u00e9cnica, sem notifica\u00e7\u00e3o pr\u00e9via, nas situa\u00e7\u00f5es de defici\u00eancia t\u00e9cnica, interliga\u00e7\u00e3o e\/ou falta de seguran\u00e7a das instala\u00e7\u00f5es da UC, que ofere\u00e7a risco iminente de danos a pessoas, bens ou ao funcionamento do sistema el\u00e9trico.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Nesses casos s<\/span><span data-contrast=\"none\">er\u00e1 entregue\u00a0<\/span><span data-contrast=\"auto\">notifica\u00e7\u00e3o<\/span><span data-contrast=\"none\">\u00a0ou\u00a0<\/span><span data-contrast=\"auto\">carta de regulariza\u00e7\u00e3o<\/span><span data-contrast=\"none\">, sem conceder prazo, apenas informando o motivo emergencial que provocou a suspens\u00e3o.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">A regulariza\u00e7\u00e3o dever\u00e1 ser executada por eletricista particular e, assim que conclu\u00edda, dever\u00e1 ser solicitada a religa\u00e7\u00e3o da UC\u00a0<\/span><span data-contrast=\"none\">pelos canais de comunica\u00e7\u00e3o dispon\u00edveis<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Entretanto existem casos onde p<\/span><span data-contrast=\"none\">oder\u00e1 ocorrer suspens\u00e3o por irregularidade t\u00e9cnica na UC ap\u00f3s entrega de\u00a0<\/span><span data-contrast=\"auto\">notifica\u00e7\u00e3o<\/span><span data-contrast=\"none\">\u00a0ou\u00a0<\/span><span data-contrast=\"auto\">carta de regulariza\u00e7\u00e3o.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">A<\/span><span data-contrast=\"none\">\u00a0comunica\u00e7\u00e3o de irregularidade ocorrer\u00e1, no m\u00ednimo,\u00a0<\/span><b><span data-contrast=\"none\">90 dias<\/span><\/b><span data-contrast=\"none\">\u00a0antes da suspens\u00e3o<\/span><span data-contrast=\"none\">. O prazo para solu\u00e7\u00e3o da irregularidade constar\u00e1 na carta emitida e encaminhada ao cliente.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Suspens\u00e3o de fornecimento Trata-se de\u00a0interrup\u00e7\u00e3o do fornecimento de energia el\u00e9trica\u00a0(corte)\u00a0causada por falta de pagamento de d\u00e9bitos do cliente vinculado \u00e0 unidade consumidora, ou causada por irregularidade t\u00e9cnica.\u00a0 Falta de pagamento A suspens\u00e3o de fornecimento por falta de pagamento deve ser precedida de notifica\u00e7\u00e3o (reaviso de vencimento). A\u00a0partir de\u00a015 dias ap\u00f3s a notifica\u00e7\u00e3o, poder\u00e1 ocorrer\u00a0o corte,\u00a0em [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":981,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"wf_page_folders":[438],"class_list":["post-9940","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/pages\/9940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/comments?post=9940"}],"version-history":[{"count":3,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/pages\/9940\/revisions"}],"predecessor-version":[{"id":39595,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/pages\/9940\/revisions\/39595"}],"up":[{"embeddable":true,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/pages\/981"}],"wp:attachment":[{"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/media?parent=9940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/categories?post=9940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/tags?post=9940"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.copel.com\/site\/wp-json\/wp\/v2\/wf_page_folders?post=9940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}