{"id":26310,"date":"2022-06-10T16:15:45","date_gmt":"2022-06-10T19:15:45","guid":{"rendered":"https:\/\/www.copel.com\/site\/?page_id=26310"},"modified":"2026-04-02T16:26:09","modified_gmt":"2026-04-02T19:26:09","slug":"materiais-normativos","status":"publish","type":"page","link":"https:\/\/www.copel.com\/site\/materiais-normativos\/","title":{"rendered":"Materiais Normativos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26310\" class=\"elementor elementor-26310\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b9a4ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b9a4ae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af49c0e\" data-id=\"af49c0e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64ba76b elementor-widget elementor-widget-heading\" data-id=\"64ba76b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informa\u00e7\u00f5es para consulta e materiais normativos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db51420 elementor-widget elementor-widget-text-editor\" data-id=\"db51420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Segue abaixo normas, resolu\u00e7\u00f5es, direitos e deveres, valores de tarifa e outras informa\u00e7\u00f5es \u00fateis<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4d653 elementor-widget elementor-widget-heading\" data-id=\"9a4d653\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">C\u00f3digo de defesa do consumidor<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa7060d elementor-widget elementor-widget-text-editor\" data-id=\"aa7060d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Atrav\u00e9s do link abaixo voc\u00ea acessa a lei federal 8.078 de 11 de setembro de 1990 que estabelece normas de prote\u00e7\u00e3o e defesa do consumidor, de ordem p\u00fablica e interesse social. Principal documento de defesa do consumidor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5429a23 elementor-widget elementor-widget-button\" data-id=\"5429a23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.planalto.gov.br\/ccivil_03\/leis\/l8078compilado.htm\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">C\u00f3digo de defesa do consumidor<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-107a45b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"107a45b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8d1dc88 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d1dc88\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca3461d\" data-id=\"ca3461d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6603e17 elementor-widget elementor-widget-heading\" data-id=\"6603e17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resolu\u00e7\u00e3o da Aneel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-994debf elementor-widget elementor-widget-text-editor\" data-id=\"994debf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A resolu\u00e7\u00e3o 1000\/2021 de 7 de dezembro de 2021 emitida pela Aneel estabelece as regras de presta\u00e7\u00e3o do servi\u00e7o p\u00fablico de distribui\u00e7\u00e3o de energia el\u00e9trica, com os principais direitos e deveres do consumidor e demais usu\u00e1rios do sistema el\u00e9trico.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5444d15 elementor-widget elementor-widget-button\" data-id=\"5444d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.gov.br\/aneel\/pt-br\/assuntos\/campanhas\/resolucao-1000-da-aneel-seus-direitos-sobre-energia-eletrica-agora-num-so-lugar-2022\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resolu\u00e7\u00e3o da Aneel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48496d9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"48496d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47d4f4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47d4f4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f1c793a\" data-id=\"f1c793a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3165330 elementor-widget elementor-widget-heading\" data-id=\"3165330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ProDIST - Procedimentos da distribui\u00e7\u00e3o (Aneel)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb55785 elementor-widget elementor-widget-text-editor\" data-id=\"eb55785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os Procedimentos de Distribui\u00e7\u00e3o &#8211; PRODIST s\u00e3o documentos elaborados pela ANEEL que normatizam e padronizam as atividades t\u00e9cnicas relacionadas ao funcionamento e desempenho dos sistemas de distribui\u00e7\u00e3o de energia el\u00e9trica.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2f3205 elementor-widget elementor-widget-button\" data-id=\"f2f3205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/antigo.aneel.gov.br\/web\/guest\/prodist\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ProDIST - Procedimentos da distribui\u00e7\u00e3o (Aneel)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14b3741 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"14b3741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5b846d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5b846d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a0c66c\" data-id=\"1a0c66c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59a8492 elementor-widget elementor-widget-heading\" data-id=\"59a8492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Normas T\u00e9cnicas da Copel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67f8aa4 elementor-widget elementor-widget-text-editor\" data-id=\"67f8aa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As Normas T\u00e9cnicas da Copel estabelecem as condi\u00e7\u00f5es m\u00ednimas exigidas para o fornecimento de um material a ser utilizado nas redes de distribui\u00e7\u00e3o urbana e rural, bem como as exig\u00eancias para equipamentos de medi\u00e7\u00e3o, uniformes, equipamentos de seguran\u00e7a do trabalho e ferramentas. Tamb\u00e9m estabelecem os padr\u00f5es construtivos de redes e entradas de servi\u00e7o e os procedimentos relativos \u00e0s atividades da empresa fornecedora de qualquer um desses materiais.<br \/>A Norma Fornecimento em Tens\u00e3o Secund\u00e1ria de Distribui\u00e7\u00e3o estabelece padr\u00f5es construtivos que, associados \u00e0s demais prescri\u00e7\u00f5es, visam \u00e0 uniformiza\u00e7\u00e3o de procedimentos e \u00e0 ado\u00e7\u00e3o de padr\u00f5es dentro das exig\u00eancias t\u00e9cnicas e de seguran\u00e7a recomendadas \u00e9 a\u00a0<a href=\"https:\/\/www.copel.com\/hpcopel\/normas\/ntcArquivos.nsf\/4F0C269A3EBCF33B03257F800070D966\/$FILE\/NTC%20901100%20Fornecimento%20em%20Tens%C3%A3o%20Secund%C3%A1ria.pdf\"><b>Norma t\u00e9cnica de atendimento ao consumidor de baixa tens\u00e3o &#8211; NTC 901100.<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5744d6d elementor-widget elementor-widget-button\" data-id=\"5744d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/site\/fornecedores-e-parceiros\/pesquisa-de-normas-tecnicas\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Normas T\u00e9cnicas da Copel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-693dc4b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"693dc4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7544cdf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7544cdf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5263a9a\" data-id=\"5263a9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19764e7 elementor-widget elementor-widget-heading\" data-id=\"19764e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tabela de servi\u00e7os cobr\u00e1veis<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd897e elementor-widget elementor-widget-text-editor\" data-id=\"bdd897e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O artigo 622 da resolu\u00e7\u00e3o Aneel 1000\/2021 define que a distribuidora pode executar os servi\u00e7os vinculados \u00e0 presta\u00e7\u00e3o do servi\u00e7o p\u00fablico ou \u00e0 utiliza\u00e7\u00e3o da energia el\u00e9trica estabelecidos em regula\u00e7\u00e3o da ANEEL, observadas as restri\u00e7\u00f5es constantes do seu contrato de concess\u00e3o ou de permiss\u00e3o e desde que o consumidor e demais usu\u00e1rios optem livremente pela contrata\u00e7\u00e3o da distribuidora. Alguns desses servi\u00e7os s\u00e3o cobr\u00e1veis, conforme definido no artigo 623 da referida resolu\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07bc4f4 elementor-widget elementor-widget-button\" data-id=\"07bc4f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/site\/copel-distribuicao\/taxas-de-servicos-executados\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tabela de servi\u00e7os cobr\u00e1veis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08d3fb6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"08d3fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15d46d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15d46d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24299b7\" data-id=\"24299b7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e6658f elementor-widget elementor-widget-heading\" data-id=\"4e6658f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tabela de tarifas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58890e6 elementor-widget elementor-widget-text-editor\" data-id=\"58890e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Resolu\u00e7\u00f5es Homologat\u00f3rias da Aneel estabelecem as Tarifas de Energia \u2013 TE e as Tarifas de Uso do Sistema de Distribui\u00e7\u00e3o \u2013 TUSD referentes \u00e0 Copel Distribui\u00e7\u00e3o S.A. \u2013 Copel-DIS e poss\u00edveis reajustes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a6d0c7 elementor-widget elementor-widget-button\" data-id=\"2a6d0c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/site\/copel-distribuicao\/tarifas-de-energia-eletrica\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tabela de tarifas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e842ab elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2e842ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42585ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42585ed\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a3ebb5c\" data-id=\"a3ebb5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b66a3ea elementor-widget elementor-widget-heading\" data-id=\"b66a3ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Usu\u00e1rio de equipamento eletrom\u00e9dico<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb90075 elementor-widget elementor-widget-text-editor\" data-id=\"bb90075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conforme o Artigo 6 da Resolu\u00e7\u00e3o Aneel 1.000\/2021, trata-se do cadastro das unidades consumidoras em que pessoas utilizam equipamentos el\u00e9tricos essenciais \u00e0 sobreviv\u00eancia humana. Esse cadastro s\u00f3 \u00e9 realizado mediante solicita\u00e7\u00e3o expressa do titular da unidade consumidora e com comprova\u00e7\u00e3o m\u00e9dica da condi\u00e7\u00e3o do usu\u00e1rio. Trata-se, portanto, de situa\u00e7\u00f5es muito especiais que devem ser identificadas pela Copel para entrega, em m\u00e3os ou comprovada, de avisos preferenciais e antecipados sobre desligamentos programados da rede el\u00e9trica e suspens\u00e3o do fornecimento, de maneira a evitar preju\u00edzos ao funcionamento dos aparelhos el\u00e9tricos que preservam a vida do usu\u00e1rio.<br \/>Equipamentos que, somados \u00e0 condi\u00e7\u00e3o cl\u00ednica do usu\u00e1rio, se enquadram na condi\u00e7\u00e3o de vital (sobrevida):<\/p><ul><li>Concentrador de Oxig\u00eanio;<\/li><li>Respiradores ou ventilador pulmonar;<\/li><li>Monitores de par\u00e2metros vitais;<\/li><li>Aspiradores de secre\u00e7\u00f5es;<\/li><li>Equipamentos de Di\u00e1lise Peritoneal Autom\u00e1tica, que podem ser encontrados nas seguintes modalidades: Di\u00e1lise Peritoneal Ambulatorial Cont\u00ednua (CAPD), Di\u00e1lise Peritoneal Noturna (NIPD) e Di\u00e1lise Peritoneal Cont\u00ednua por Cicladora (CCPD);<\/li><li>CPAP e BIPAP;<\/li><li>Situa\u00e7\u00f5es especiais com base na avalia\u00e7\u00e3o m\u00e9dica.<\/li><\/ul><p>Em caso de falta de energia el\u00e9trica na resid\u00eancia devidamente inclusa no Cadastro de Usu\u00e1rio de Equipamento Vital, o respons\u00e1vel poder\u00e1 entrar em contato pelo\u00a0<b>0800 643 5445<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2816944 elementor-widget elementor-widget-button\" data-id=\"2816944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/site\/copel-distribuicao\/usuarios-de-equipamentos-eletromedicos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Usu\u00e1rio de equipamento eletrom\u00e9dico<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0b5524 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b0b5524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4a6b60 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4a6b60\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d3cdf4c\" data-id=\"d3cdf4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d3a7a9 elementor-widget elementor-widget-heading\" data-id=\"5d3a7a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ilumina\u00e7\u00e3o p\u00fablica<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-346eff7 elementor-widget elementor-widget-text-editor\" data-id=\"346eff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A manuten\u00e7\u00e3o da Ilumina\u00e7\u00e3o P\u00fablica \u00e9 de responsabilidade dos munic\u00edpios. Assim sendo, o servi\u00e7o de substitui\u00e7\u00e3o de l\u00e2mpadas e demais componentes da ilumina\u00e7\u00e3o das ruas \u00e9 executado pelas prefeituras. Para saber mais, consulte o telefone de contato em sua fatura ou atrav\u00e9s do nosso site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28f0ba8 elementor-widget elementor-widget-button\" data-id=\"28f0ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/site\/copel-distribuicao\/iluminacao-publica\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ilumina\u00e7\u00e3o p\u00fablica<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5d90db elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c5d90db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1e6350 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1e6350\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2787431\" data-id=\"2787431\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6eff0a elementor-widget elementor-widget-heading\" data-id=\"a6eff0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vencimento da fatura<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffb9c6f elementor-widget elementor-widget-text-editor\" data-id=\"ffb9c6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voc\u00ea tem o poder de escolher a data de vencimento da sua fatura como quiser, da forma que melhor se adequa \u00e0s suas necessidades. Para fazer essa mudan\u00e7a, basta acessar o nosso sistema de atendimento digital. Acesse ag\u00eancia virtual atrav\u00e9s do bot\u00e3o abaixo.<br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7537985 elementor-widget elementor-widget-button\" data-id=\"7537985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/avaweb\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ag\u00eancia Virtual<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6fee07 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b6fee07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50a2aaf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50a2aaf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce8c700\" data-id=\"ce8c700\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40788db elementor-widget elementor-widget-heading\" data-id=\"40788db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Canais de atendimento<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6b3da elementor-widget elementor-widget-text-editor\" data-id=\"5b6b3da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Atendimento telef\u00f4nico<\/h4><p>Nosso atendimento telef\u00f4nico est\u00e1 dispon\u00edvel todos os dias durante 24 horas atrav\u00e9s do n\u00famero <strong>0800 51 00 116<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d99f36d elementor-widget elementor-widget-text-editor\" data-id=\"d99f36d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Atendimento Presencial<\/h4><p>Temos atendimento presencial dispon\u00edvel em todos os munic\u00edpios da \u00e1rea de concess\u00e3o da distribui\u00e7\u00e3o. Para consultar os postos de atendimento clique no bot\u00e3o abaixo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9acc670 elementor-widget elementor-widget-button\" data-id=\"9acc670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/site\/copel-distribuicao\/agencias-de-atendimento\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ag\u00eancias de atendimento<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-592f41f elementor-widget elementor-widget-text-editor\" data-id=\"592f41f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Atendimento virtual<\/h4><p>Atrav\u00e9s do nosso atendimento virtual \u00e9 poss\u00edvel: alterar data de vencimento, efetuar atualiza\u00e7\u00e3o cadastral, consultar andamento de protocolos, consultar d\u00e9bitos, emitir desligamento, emitir segunda via, cadastrar e descadastrar fatura digital, emitir relat\u00f3rios(hist\u00f3rico de consumo e hist\u00f3rico de pagamento), informar leitura, solicitar liga\u00e7\u00e3o nova, efetuar parcelamento, emitir recibo de quita\u00e7\u00e3o, emitir religa\u00e7\u00e3o, solicitar ressarcimento de danos, solicitar d\u00e9bito autom\u00e1tico, cadastrar tarifa social (baixa renda) e solicitar troca de titularidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a370585 elementor-widget elementor-widget-button\" data-id=\"a370585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/avaweb\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ag\u00eancia Virtual<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58c3540 elementor-widget elementor-widget-button\" data-id=\"58c3540\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/api.whatsapp.com\/send?phone=554130138973\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Whatsapp<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46dbc49 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"46dbc49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/forms.office.com\/r\/usGWuvsh5k\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registro de manifesta\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d69f7c2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d69f7c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15a2576 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15a2576\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25a8196\" data-id=\"25a8196\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fbd805 elementor-widget elementor-widget-heading\" data-id=\"1fbd805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ouvidoria<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61d5d8b elementor-widget elementor-widget-text-editor\" data-id=\"61d5d8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tA ouvidoria possui v\u00e1rios canais de atendimento para registro de reclama\u00e7\u00f5es relativos aos servi\u00e7os solicitados ou den\u00fancias, conforme segue abaixo:\n\n&nbsp;\n<table border=\"1\" width=\"77%\" cellpadding=\"1\">\n<tbody>\n<tr>\n<th>Canal<\/th>\n<th>Contato<\/th>\n<th>Diponibilidade<\/th>\n<\/tr>\n<tr>\n<td>Atendimento telef\u00f4nico<\/td>\n<td>0800 647 0606<\/td>\n<td>2\u00aa a 6\u00aa (em dias \u00fateis), das 8h \u00e0s 18h<\/td>\n<\/tr>\n<tr>\n<td>E-mail<\/td>\n<td>ouvidoria@copel.com<\/td>\n<td>2\u00aa a 6\u00aa (em dias \u00fateis), das 8h \u00e0s 18h<\/td>\n<\/tr>\n<tr>\n<td>Atendimento presencial<\/td>\n<td>Rua Bras\u00edlio Ov\u00eddio da Costa, 1703 &#8211; CEP 80310-130 &#8211; Santa Quit\u00e9ria &#8211; Curitiba\/PR<\/td>\n<td>2\u00aa a 6\u00aa (em dias \u00fateis) 9h \u00e0s 12h &#8211; 13h \u00e0s 16h<\/td>\n<\/tr>\n<tr>\n<td>Fax<\/td>\n<td>(41) 3310-5024<\/td>\n<td>An\u00e1lise em dias \u00fateis, das 8h \u00e0s 18h<\/td>\n<\/tr>\n<tr>\n<td>URA (grava\u00e7\u00e3o de recados)<\/td>\n<td>0800 647 0606<\/td>\n<td>Fora do hor\u00e1rio do atendimento telef\u00f4nico<\/td>\n<\/tr>\n<tr>\n<td>Formul\u00e1rio Web<\/td>\n<td><a href=\"https:\/\/www.copel.com\/hpcopel\/ouvcweb\/formouvcw.jsp\">Ouvidoria<\/a><\/td>\n<td>24 horas<\/td>\n<\/tr>\n<tr>\n<td>Copel Mobile<\/td>\n<td>\u00cdcone da Ouvidoria dentro do APP do Copel Mobile<\/td>\n<td>24 horas<\/td>\n<\/tr>\n<tr>\n<td>Correspond\u00eancia<\/td>\n<td>Rua Bras\u00edlio Ov\u00eddio da Costa, 1703 &#8211; CEP 80310-130 &#8211; Santa Quit\u00e9ria &#8211; Curitiba\/PR<\/td>\n<td>24 horas<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39d4ff6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"39d4ff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e1d633 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e1d633\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6445d7\" data-id=\"d6445d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-befb448 elementor-widget elementor-widget-heading\" data-id=\"befb448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Aneel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d061a37 elementor-widget elementor-widget-text-editor\" data-id=\"d061a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Ag\u00eancia Nacional de Energia El\u00e9trica possui v\u00e1rios canais de atendimento dentre eles os telefones 167 ou 0800 7270167. Para acessar os demais canais de atendimento da Aneel clique no link abaixo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc398da elementor-widget elementor-widget-button\" data-id=\"bc398da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.gov.br\/aneel\/pt-br\/canais_atendimento\/fale-conosco1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Fale Conosco - Aneel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf8c0f4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cf8c0f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84474ba elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84474ba\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da47d99\" data-id=\"da47d99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b2c70a elementor-widget elementor-widget-heading\" data-id=\"0b2c70a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Atendimento virtual<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8723b2a elementor-widget elementor-widget-text-editor\" data-id=\"8723b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Atrav\u00e9s do nosso atendimento virtual \u00e9 poss\u00edvel: alterar data de vencimento, efetuar atualiza\u00e7\u00e3o cadastral, consultar andamento de protocolos, consultar d\u00e9bitos, emitir desligamento, emitir segunda via, cadastrar e descadastrar fatura digital, emitir relat\u00f3rios(hist\u00f3rico de consumo e hist\u00f3rico de pagamento), informar leitura, solicitar liga\u00e7\u00e3o nova, efetuar parcelamento, emitir recibo de quita\u00e7\u00e3o, emitir religa\u00e7\u00e3o, solicitar ressarcimento de danos, solicitar d\u00e9bito autom\u00e1tico, cadastrar tarifa social (baixa renda) e solicitar troca de titularidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ede344c elementor-widget elementor-widget-button\" data-id=\"ede344c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.copel.com\/avaweb\/paginaLogin\/login.jsf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agencia virtual<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecc53a5 elementor-widget elementor-widget-button\" data-id=\"ecc53a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/api.whatsapp.com\/send?phone=554130138973\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Whatsapp<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informa\u00e7\u00f5es para consulta e materiais normativos Segue abaixo normas, resolu\u00e7\u00f5es, direitos e deveres, valores de tarifa e outras informa\u00e7\u00f5es \u00fateis C\u00f3digo de defesa do consumidor Atrav\u00e9s do link abaixo voc\u00ea acessa a lei federal 8.078 de 11 de setembro de 1990 que estabelece normas de prote\u00e7\u00e3o e defesa do consumidor, de ordem p\u00fablica e interesse 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